Support

Need help with your account, Bones, matches, rematches, bugs, or feedback? Start here.

Need Help?

Contact Support

Send us the issue, your display name, the room code if there is one, and what happened.

Support Email

support@rolltozero.com

What To Include

Account Issues

Include your email address and display name. Do not send your password.

Match Issues

Include the room code, both player names, and what went wrong.

Bones Issues

Include your current Bones balance and whether you used any free refills.

Bug Reports

Include the page, button clicked, device, browser, and what you expected to happen.

Bones Help

If your Bones balance hits 0, you can claim up to 3 free refills from your profile page. After that, contact support.

Bug Reports

Tell us what page you were on, what you clicked, the room code if there was one, and what went wrong.

Rematch Issues

Rematches require one player to request and the other player to accept. If both players are not moved to the same room, send the original room code.

Donations

Donations are optional and do not provide Bones, prizes, rewards, better odds, or gameplay advantages.

Fake Bones only. No real money. No cash out. No gambling.